Fremont, CA — Tri-City Health Center (TCHC) was successful in its 2018 Health Resources and Services Administration’s (HRSA) Operational Site Visit (OSV), conducted every three years.
The HRSA site visit, which is the standard federal reviewing arm for Federally Qualified Health Centers (FQHC) that confirms health clinics are committed to financial and service delivery work plans, took place in early June for TCHC’s six clinic sites. The HRSA assessment confirmed Tri-City Health Center’s ability to meet its goals and mission during these uncertain times, while offering the best-quality health care to its patients regardless of economic conditions.
The OSV included a detailed review of TCHC documents, and interviews with Staff and Board Members. In the positive review, Tri-City Health Center successfully met 98 percent of the elements inside HRSA’s Bureau of Primary Health Care (BPHC) Compliance Manual, and the remaining policy revisions will be completed shortly.
The three reviewers stated that staff distinguished themselves by not only performing well but by exhibiting a strong willingness to help and offer timely care that was not previously observed in other site visits.